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Warranty

All our games come with a 12-month warranty.

12-month warranty

Every game is tested before it ships and is covered by a 12-month warranty against manufacturing and electronic defects.

What it covers

  • Manufacturing defects
  • Electronic faults that prevent the game from working as intended

How to claim

If something isn't working, email support@thelostgames.net with your order number and a short description (a photo or video helps) and we'll sort it out.