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Terms & Conditions

These terms govern the sale of our products. By placing an order you accept them.

Who we are

26D OÜ, company reg. no. 12258755, Laki 03, Tallinn, Estonia. Contact: support@thelostgames.net.

Our products

Our items are handmade, made-to-order aftermarket cartridges for retro consoles, intended for hobbyist, homebrew and preservation use. We are an independent store and are not affiliated with, authorised by, or endorsed by any console manufacturer, publisher or rights holder. All trademarks belong to their respective owners.

Prices and currency

Prices are shown in EUR, GBP or USD and include any applicable taxes. We may update prices, but the price shown at the time of your purchase is the one that applies.

Orders and payment

Your order is an offer to buy; the contract is formed when we confirm or ship it. We accept payment by card (via Stripe) and cryptocurrency (via NOWPayments). Items are made to order, with about 2–3 business days of preparation before shipping.

Shipping, returns and warranty

Delivery details are on our Shipping page. Your right of withdrawal and returns (14 days) are on our Returns page, and the 12-month warranty on our Warranty page.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not liable for misuse or for use outside the described purpose.

Applicable law and disputes

These terms are governed by the laws of Estonia. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.